Effective Date: July 22, 2025

Welcome to bwpmall.com (“Site”, “we”, “us”, or “our”). By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our Site.

1. Eligibility

  • You must be at least 18 years old to use this Site or use it under the supervision of a parent or guardian.
  • You agree to use the Site only for lawful purposes and in accordance with these Terms.

2. Products & Orders

  • All products and prices on the Site are subject to change at any time without notice.
  • We reserve the right to refuse or cancel any order, including those that may appear fraudulent, underpriced due to error, or intended for resale.
  • All orders are subject to product availability. If an item is out of stock, we will contact you via the provided email or phone.

3. Pricing & Payment

  • All prices are listed in PKR (or your local currency, if specified) and include applicable taxes unless stated otherwise.
  • We accept multiple secure payment methods which may vary by region.
  • By submitting payment information, you confirm you are authorized to use the payment method.

4. Shipping & Delivery

  • Orders are typically processed and shipped within 1–3 business days. Delivery times vary based on your location and selected shipping method.
  • We are not liable for shipping delays caused by couriers, weather, or incorrect address details provided by the customer.
  • Shipping fees are non-refundable unless the error is on our side.

5. Returns & Refunds

  • Returns are accepted within 7 days of delivery for eligible items. Products must be unused, in original packaging, and in resaleable condition.
  • Non-returnable items include: digital products, personalized goods, clearance items, and opened hygienic products.
  • Approved refunds will be processed within 7–14 business days via the original payment method.

6. User Accounts

  • You are responsible for maintaining the confidentiality of your account and password.
  • You agree to provide accurate, current, and complete information.
  • We reserve the right to suspend or terminate accounts found to be fraudulent or in violation of our terms.

7. Intellectual Property

  • All content, logos, designs, and graphics on this Site are the property of bwpmall.com and are protected by intellectual property laws.
  • You may not reproduce, distribute, or use any content from the Site without express written permission.

8. Limitation of Liability

  • We make no warranties or guarantees about the accuracy, reliability, or completeness of any information on the Site.
  • We shall not be liable for any indirect, incidental, or consequential damages related to your use of the Site or products purchased through it.

9. Modifications

  • We reserve the right to update these Terms at any time without prior notice. Changes will be effective immediately upon posting to the Site.

10. Contact Us

For any questions about these Terms or your orders, please contact us at:
📧 info@bwpmall.com